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Wednesday, October 30, 2013

11:30 a.m. - 12:15 p.m.

WHO IS TODAY’S INSURANCE CUSTOMER?

Kimberly Harris-Ferrante VP, Distinguished Analyst, GARTNER RESEARCH

Digitalization, Social Media, etc. all are shaping the current insurance customer. Insurers must respond in order to meet these and other needs from today’s insurance customer.

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