Industry Innovation Luncheon - Simplification: The Underestimated Key to Digital Success
Head of Innovation, Insurance, Tata Consultancy Services
The track record for insurance industry digital initiatives is mixed so far. Success requires more than embracing digital technologies or investing in digital start-ups. Too many companies underestimate or overlook what may be the most important element of digital: Simplification. Complex business environments, products and processes are antithetical to the fast, real-time, frictionless and customized experience that digital processes promise. Learn why simplification is so critical to success in a digital world and how to achieve it.