All Sessions

 

2:15 - 2:45 Sebastian Herfurth

 

User Centric Innovation in Insurance

 

Sebastian Herfurth
Co-founder and Managing Director, Friendsurance

 

Session Description

This session will include a discussion on Innovation accounting; Different personas and user experience; Qualitative  and quantitative testing; Daily product iteration; Customer journey; Customer emotion in the insurance industry

 


 All Sessions