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Tuesday, October 6, 2015

10:45 a.m. - 11:15 a.m.

REACHING FULL POTENTIAL: BIG DATA, IOT AND THE FUTURE OF INSURANCE

Dr. Henna Karna, EVP & Chief Strategy Officer, XCEEDANCE, INC.

Empowered prospects and policyholders are demanding higher levels of access, service and flexibility in products, customer experience and even billing; but many insurers are handcuffed by legacy systems, siloed data and inefficient processes. Compounding the problem is the influx of data from wearables, telematics, smart devices and connected objects. With an applied approach, however, big data can help eliminate complexity and roadblocks from the insurance process to help any insurer reach its full potential.

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