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-2013 Forum Attendee



Quotes Great speakers with very interesting viewpoints. Quotes
-2013 Forum Attendee



Quotes Great dialogue, valuable insights, practical information. Quotes
-2013 Forum Attendee

Tuesday, October 21, 2014

11:00 a.m. - 11:45 a.m.

TECHNOLOGY TRENDS AND THEIR IMPACT ON THE INSURANCE INDUSTRY

Jim Gouin Senior Managing Director and Chief Technology Officer, TIAA-CREF
John Lucker Principal, DELOITTE CONSULTING LLP
Linda Pawczuk Principal, DELOITTE CONSULTING LLP

Google’s Eric Schmidt said, “I don’t believe society understands what happens when everything is available, knowable and recorded by everyone all the time,” referring to the fact that in the digital world, data is everywhere.  This revolution is forcing the industry to persistently rethink how they understand, reach and even influence their customers.  With so much data available, the ability to know the people you sell to is changing at a speed unlike any other externally driven event in the past.

This session will examine today’s hypercompetitive, fast-moving environment, and what you know about your customers is constantly diminishing in value.  It is critically important not only to find the right data, but to constantly refresh what you have through designing active flows of information, rather than collecting passive stocks. 

 

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