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Quotes Excellent conference, great content and networking! Quotes
-2013 Forum Attendee



Quotes Great speakers with very interesting viewpoints. Quotes
-2013 Forum Attendee



Quotes Great dialogue, valuable insights, practical information. Quotes
-2013 Forum Attendee

Monday, October 20, 2014

4:30 p.m. -
Registration Opens

Sponsored By:

OnBase by Hyland Software
5:30 p.m. - 7:30 p.m.

Tuesday, October 21, 2014

8:00 a.m. - 8:15 a.m.
8:15 a.m. - 8:45 a.m.
Women in Insurance Leadership Awards Ceremony: The 2014 Women in Insurance Leadership Honorees are:
Victoria Carter, Vice Chairman, International Operations, GUY CARPENTER & COMPANY
Judy Copechal, Chief Underwriting Officer, UNITED PROPERTY & CASUALTY INSURANCE COMPANY
Melissa Crawford, SVP, Markets, Products and Technology, PHYSICIANS MUTUAL INSURANCE
Paula Downey, President and CEO, CSAA INSURANCE GROUP
Kathleen S. Ellis, SVP, CHUBB AND SON INC.
Katherine Mabe, President, Allstate Business to Business, ALLSTATE
Nancy Mueller, EVP, Chief Operations Officer, ZURICH NORTH AMERICA
Donna Peeples, Chief Customer Experience Officer, AIG
Lorraine Seib, President, Excess Casualty, XL GROUP
Teresa White, EVP, COO, AFLAC US
10:00 a.m. - 10:30 a.m.
10:30 a.m. - 11:00 a.m.
The Real Future of the Insurance Industry - Underwriting
Gail McGiffin, Principal, Underwriting, Product and Policy Solutions, EY
11:00 a.m. - 11:45 a.m.
Technology Trends and Their Impact on the Insurance Industry
Jim Gouin, Senior Managing Director and Chief Technology Officer, TIAA-CREF
John Lucker, Principal, DELOITTE CONSULTING LLP
Linda Pawczuk, Principal, DELOITTE CONSULTING LLP
11:45 a.m. - 1:00 p.m.
1:00 p.m. - 1:30 p.m.
Overall Trend of Emerging Leaders in the Industry - Taking a Deeper Ownership of Philanthropic Initiatives
Nicole VanderMey, Director Federal and State Regulatory Administration, ASSURANT
1:30 p.m. - 2:15 p.m.
Bridging the Great Divide: Unlocking the Differences in Male and Female Communication
Moderator: Margaret Resce Milkint, Managing Partner, THE JACOBSON GROUP
Panelist: Michael Fisher, Agency Field Executive, Market Development, COUNTRY FINANCIAL
Panelist: Jennifer Kyung, ZNA Headquarters Business Lead, ZURICH NORTH AMERICA
Panelist: Kevin Smith, SVP and Regional Branch Manager, CHUBB GROUP OF INSURANCE COMPANIES
Panelist: Maggie Westdale, Global Chief Financial Officer, AON BENFIELD
2:15 p.m. - 2:45 p.m.
2:45 p.m. - 3:45 p.m.
Powering the Innovation Journey
Moderator: Denise Garth, Partner and Chief Digital Officer, STRATEGY MEETS ACTION
Panelist: Janelle Dziuk, Executive Director, Employee Innovation, USAA
Panelist: Dawn Mortimer, Innovation Director, AMERICAN FAMILY INSURANCE
Panelist: Cathy Smith, Commercial Sales and Market Strategy, GRANGE INSURANCE
3:45 p.m. - 4:15 p.m.
The Industry’s Talent Crossroad: Where to Go From Here
Jeffrey Rieder, CPA, CPCU, Partner, WARD GROUP
5:30 p.m. -