Policy Administration


AMI Insurance Recognized as a Celent Model Insurer, Asia

By Chris McMahon

New Zealand’s largest general insurance provider takes on core systems transformation to improve customer service and speed to market.

Pennsylvania and Indiana Lumbermens Receive Celent Model Insurer Award

By Chris McMahon

Team selects Instec’s Quicksolver based on its configurability, bureau-based rating and quoting, resulting in more efficient business processes and faster quote-to-bind.

In 10 Months, National Life Rolls Out Policy Admin Revamp

By Nathan Golia

The life insurance carrier credits Agile development with helping it get a line of business live on the FAST platform less than a year after selection.

AMERIND Goes to Cloud with ISCS

By Chris McMahon

The Native-American-owned insurer will implement SurePower Innovation in the cloud as part of a core administration and automation project.

Citizens Property Deploys Guidewire

By Chris McMahon

The state-run insurer has rolled out InsuranceSuite as part of an organization-wide transformation initiative, including underwriting, policy administration, billing and claims management.

Hiscox USA Selects Instec

By Chris McMahon

Quicksolver will be used to support 27 types of coverage for entertainment production companies in 50 states; intended to cut quote-to-bind times and simplify rating and filing processes.

Canal Picks Adaptik Cloud

By Chris McMahon

Policy admin system chosen for ease of integration and speed of implementation, insurer says.

Commercial Auto Insurer Tradex Selects Sapiens

By Chris McMahon

Anticipated benefits of the new core systems suite include greater automation and streamlined processing, faster time to market, improved data integrity and lower cost of ownership.

Pacific Specialty Picks Duck Creek

By Chris McMahon

Supported by the Accenture Cloud Platform and using Microsoft Azure, the suite is intended to enhance underwriting effectiveness, reduce loss costs, improve customer retention and drive profitable growth.

Accenture Updates Duck Creek P&C Suite

By Chris McMahon

The latest version enables ‘anywhere’ access and engagement, multiple language interfaces and a better view of information and relationships to offer more personalized customer experiences.

Golden Bear Insurance Deploys PCMS

By Beth Bacheldor

The Atlas Cloud P&C System is intended to modernize personal and commercial lines operations for regional carrier.

Hastings Mutual Selects Guidewire for Policy Admin and Billing

By Beth Bacheldor

The implementation of the PolicyCenter and BillingCenter platforms is part of a transformation initiative designed to help strengthen the company’s insurance products and customer service capabilities.

Aetna Deploys New Health Management Suite

By Bob Violino

The HealthEdge platform is expected to deliver flexible product and benefit designs and real-time claims processing.

Nationwide Picks Guidewire for Underwriting and Policy Admin

By Chris McMahon

The insurer is consolidating multiple policy admin systems and seeks to enhance customer service and underwriting capabilities.

2015 Insurer IT Budgets To See Slow but Steady Gains

A recent Novarica survey found that firms plan only modest increases in 2015, with policy-administration upgrades the biggest beneficiaries.

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