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Policy Administration, PAS News Channel
By Denise Garth
Many legacy policy admin systems are diminishingly effective and negatively impacting competitiveness.
Customer centricity requires that insurers open their systems and processes to new users, data sources and connectivity options, which have exposed the inadequacy of many legacy policy administration systems in a market newly driven by consumerization. Here's a look at how insurers are stacking the deck to ensure success.
Not so long ago, there was plenty of vision but no template for how to interact with technology-enabled consumers, but it's getting better.
The vendor response to many insurers' business requirements is often "configuration," which SMA notes as the top tech priority for PAS replacements.
By Aviv Cohen
What can insurers learn from a film about a successful baseball team built through a disruptive analytical technique?