March 12, 2015
Policy Administration, PAS News Channel
By Carrie Burns
Research shows that P&C and life insurers are moving along in their quests for modern policy administration systems. But, with more activity comes more misconceptions.
By Matthew Josefowicz
Since last year, new skills and new thinking are more urgent than ever, even as budgets and technology needs remain static.
By Denise Garth
Many legacy policy admin systems are diminishingly effective and negatively impacting competitiveness.
By Chris McMahon
Customer centricity requires that insurers open their systems and processes to new users, data sources and connectivity options, which have exposed the inadequacy of many legacy policy administration systems in a market newly driven by consumerization. Here's a look at how insurers are stacking the deck to ensure success.
Not so long ago, there was plenty of vision but no template for how to interact with technology-enabled consumers, but it's getting better.