Outsourcing

News

Insurer Outsourcing Still Seen as a Viable Tech Strategy

By Pat Speer

Survey results reveal 85 percent of insurers are outsourcing at least some work through variable staffing/staff augmentation, legacy app maintenance or data center/infrastructure management.

BPO Services Offered to Boost Health Exchanges

By Pat Speer

States establishing health insurance exchanges offered a fee-based leasing option for implementation, maintenance services.

ING Bets Big on the Cloud

By Penny Crosman

ING's project involves building a large hybrid cloud that combines features of public clouds and private data centers.

2011 IT Outsourcing Spend Flattens

By Carrie Burns

Study shows IT executives are maintaining the status quo, awaiting evidence that the tenuous economic recovery will progress before engaging in more strategic outsourcing initiatives.

Funds for IT Outsourcing Flatten

By Carrie Burns

Study shows IT executives are maintaining the status quo, awaiting evidence that the tenuous economic recovery will progress before engaging in more strategic outsourcing initiatives.

Informatica Sees Increase in Insurance Cloud Customers

By Pat Speer

Insurers addressing fraud, compliance and SaaS integration, notes solution provider.

Insurance BPO Market Undergoing Revival

By Pat Speer

The value proposition around managing growth and cost pressures, addressing the “new normal” of consumer requirements, and dealing with operational pain points are driving insurers to adopt insurance BPO.

Outsourcing Market Data: Financial Services Not Biting

By Carrie Burns

Overall, total contract value for the outsourcing market fell 18 percent over the second quarter of 2010; financial services recorded $9 billion, its worst half-year since 2007.

Shared Services Demand on the Rise

By Valerie Valentine

Survey finds banking, financial services and insurance the top industry group requesting services, cited by 82 percent of service providers.

CSC Bets on Brazil

By Bill Kenealy

Firm acquires São Paulo-based IT services firm to expand its footprint in Latin America.

Secure Cloud Practices Still Ramping

By Jim Ericson

Amid failures and breaches, public and private sector groups are at early stages of fending off breakdowns and hacks; existing standards often neglected.

Perr&Knight to Add IT Services to Lineup

By Pat Speer

The firm adds to its actuarial consulting, competitive intelligence and regulatory compliance services.

2011 VIP Award Winners Announced

By Pat Speer

Vertafore, BOLT Insurance Agency among companies recognized in INN's Vanguards in Insurance annual ranking.

Mobile Tech, PAS, Product Development Highlight ACORD LOMA Announcements

By Ara C. Trembly

The 2011 ACORD LOMA Insurance Systems Forum began Sunday with vendors concentrating on familiar themes, but also placing more emphasis on mobile tech than in previous years.

Open Source’s Mainstream Invasion

By Valerie Valentine

Cloud and mobile markets cause spike in open software, though barriers persist, a survey finds.

Articles from this Site

• Insurer Outsourcing Still Seen as a Viable Tech Strategy
• The Key to Customer Communications Outsourcing
• BPO Services Offered to Boost Health Exchanges
• ING Bets Big on the Cloud
• McCamish, Pegasystems Forge Alliance
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