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Insurance Enterprise Technologies Channel
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By Elliot M. Kass
If any sector of the insurance industry is experiencing a surge in system integration, it's the health insurance market. And insurers from all sectors can benefit from these lessons learned.
By Matthew Josefowicz
The best IT operating model is one that mirrors a company's power structure, takes appropriate steps to mitigate weaknesses and has effective leadership and management to deliver on its mission.
Although they don't deal with customers directly as much as their P&C counterparts, life/annuity insurers' plans for mobile devices are becoming just as pervasive.
Customer centricity requires that insurers open their systems and processes to new users, data sources and connectivity options, which have exposed the inadequacy of many legacy policy administration systems in a market newly driven by consumerization. Here's a look at how insurers are stacking the deck to ensure success.
Not so long ago, there was plenty of vision but no template for how to interact with technology-enabled consumers, but it's getting better.