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March 5, 2010 - February 3, 2010
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Featured Articles
Becoming a Carrier of Choice
By Dave Acker
Implementing real-time connectivity solutions could be the deciding factor when it comes to an independent agent's carrier of choice.
Introducing Standards: How to Ease the Pain
By Ed McKinley
Preparatory work to achieve a business/IT consensus can pay dividends when carriers embark on standards initiatives.
Making the Most Out of Smartphone Apps
By Matthew Josefowicz and Chad Hersh
Smartphone apps may be key as a multi-channel communication strategy in the future.
Improve All Touchpoints With BPM
By Joe McKendrick
An incremental approach highlighting small victories and meaningful metrics is key to facilitating acceptance.
Deconstructing Data Quality
Insurance consultant Mark Gorman says for carriers, quality data should mean more than getting the numbers right on a report.
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