By Carrie Burns
A report from Datamonitor suggests the economic downturn presents an opportune time for insurers to invest in green IT.
By Carrie Burns
A new study shows that although fewer customers are shopping for another auto insurance provider, insurers are nonetheless stepping up their satisfaction efforts.
By Bill Kenealy
NAIC chief gives mostly positive assessment of Obama Administrations plan for reform, but concerns linger.
By Carrie Burns
The losses and declines in market value associated with the recent economic environment reveal new insights about the complexity of risk.
By Bill Kenealy
Witnesses say size should not be the sole consideration when determining which enterprises pose a threat to the economy as a whole.
By Carrie Burns
Agent-based insurers have been slow to develop a comprehensive multi-channel distribution strategy, and this could result in lost customers, lost agents and profitability struggles, according to a Forrester report.
By Pat Speer
Insurance business and IT executives agree that when an IT solution is on the table, IT is responsible for communication tied to its success.
By Bill Kenealy
In order to expand their international footprint, carriers will need to focus on operational efficiencies, a new report says.
By Bill Kenealy
Gridiron legend stresses importance of preparation in energetic keynote address.
By Pat Speer
New report holds that of the lessons to be learned from the financial crisis, risk management should serve as the primer.
By Carrie Burns
Celent profiles 45 policy admin systems for commercial and personal P&C insurers, and details seven advanced functionalities that indicate a good modern system.
By Carrie Burns
Insurance customers aren't happy with the current level of customer service, preferring to talk to customer service reps rather than use the Web.
By Bill Kenealy
Expert says Congress should proceed with caution when revamping regulation of insurance industry.
By Pat Speer
What you don't know about your processes may be costing you money.
By Bill Kenealy
Datacenters, and the economy as a whole, stand to gain as microprocessors become more powerful while consuming less energy.