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June Auto Insurance Prices Increase

Enterprise Mashups Shift Control to End-Users

Benefits Help Lines There for Employers, Employees Alike

Twitter, Meet “Specialized” Insurance

Less New Business; More Customer Satisfaction

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Featured Articles

Americans Increasingly Embrace Self-Service

Bill Kenealy

Eight million Americans now opt for self-directed health plans, according to new survey.

Online Aggregators Can Drive Revenue

Karlyn Carnahan

Insurers may not want to dismiss aggregators as "just another agency" — most are poised to deliver on a unique value proposition.

Cultivating Communication One Consumer at a Time

Alex Vorro

Insurers' use of Web 2.0 strategies and other rich Internet applications have allowed them to harvest a new audience.

RIAs Deliver Agility

Nicole Kealey

Rich Internet applications offer insurers expanded opportunities to interact with customers, brokers and agents.

Considering Self-Service

Karlyn Carnahan

Carriers can see many benefits by providing service over the Web to commercial lines customers.

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