Bill Kenealy
Eight million Americans now opt for self-directed health plans, according to new survey.
Karlyn Carnahan
Insurers may not want to dismiss aggregators as "just another agency" most are poised to deliver on a unique value proposition.
Alex Vorro
Insurers' use of Web 2.0 strategies and other rich Internet applications have allowed them to harvest a new audience.
Nicole Kealey
Rich Internet applications offer insurers expanded opportunities to interact with customers, brokers and agents.
Karlyn Carnahan
Carriers can see many benefits by providing service over the Web to commercial lines customers.