Insurance Data Management Channel


New York to Investigate Insurers’ Cybersecurity Work After Hacks

Farm Bureau Financial Recognized as a Celent Model Insurer

Senators Demand Anthem Hasten Notifications on Data Breach

Insurance IT Execs Take Lead in Cyberinsurance Development

Gen Re Picks AIR

Featured Articles

The New Experience - From CRM to CXM

By Chris McMahon

Customer experience management, unlike customer relationship management, offers measurable return on investment, as well as many opportunities for process improvements.

Are Consumers Willing to Disclose More Personal Information?

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

A Numbers Game: Predictive Modeling and the Talent Challenge

By Chris McMahon

By casting a wide net and recruiting candidates based on skill rather than experience, Allstate's SVP of quantitative research and analytics Eric Huls, and many other insurers, are putting in the extra work to fill a shortage of predictive modeling talent.

Location, Location, Location

By Bob Violino

Geographic information services increasingly are being incorporated into claims processing to predict and prevent losses, speed customer care and better allocate resources.

Fraud Detection: A Method to the Data Source Madness

By Bob Violino

Insurers, including Nationwide, CNA and MetLife, are leveraging a growing number of data sources and applying high-performance analytics to help detect patterns of fraud as early as possible.

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