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News

Prudential Releases Study, Mapping Tool

Insurer hopes to educate consumers on the rising costs of long-term care.

SOA and BPM Among Tech Trends to Watch

By Carrie Burns
Forrester Research lists service-oriented architecture (SOA), business process management (BPM) and mobility as trends that will drive a dramatic change in technology adoption and use.

MassMutual Handheld Tech Increases Enrollment, Savings

MassMutual's e4 handheld technology is spurring retirement plan consumers' participation and savings levels.

Americans to Drive 125 Billion Fewer Miles

A survey of driving habits shows that annual mileage driven on American roads is declining, mainly because of a reduction in discretionary use of vehicles.

Elevated Expectations for Portals

By Bill Kenealy
Because of their ubiquity, a new Celent report says producers must strive to make their portals exceptional.

Anthem BCBS in Ohio Expands Online Physician Rating

Health insurer expands an online community of healthcare information sharing.

Allstate’s Expanding Electronic Payment Option Seen as Green All Over

Offering discounts to policyholders that sign up for electronic payment options, Allstate expands its reach into eight additional test markets, putting the environment in good hands along the way.

Survey: Healthcare Providers Offsetting Decreased Payments with Technology

By Pat Speer
As providers seek to improve patient satisfaction and associated business outlook, many are turning to electronic health records as one way to become more efficient and improve their operations.

Report: Insurers Must Target Web 2.0 Efforts

By Bill Kenealy
According to Novarica research, carriers need to look past hype and concentrate on creating business value.

Zurich Debuts New Agent/Broker Site

To educate its distribution network, the P&C insurer launched a new Web site.

Ward Cites Top Performers in P&C, Life/Health

The Ward Group recognized carriers for balancing technology deployment, expense management and customer service.

Insurers Aware They Need to Take Action With Billing

By Carrie Burns
While P&C insurers believe that billing has an impact on customer satisfaction and retention, little is being done to improve the systems and processes.

NICB, Insurers Fight Title Fraud

The National Insurance Crime Bureau’s VINCheck Web site is designed to enable consumers to check vehicles for reports of severe damage, flood or theft.

Expert: EHR Technology a Must

In order to put more digital technology to use for patients, healthcare providers must work together and share electronic health records and resources, a Geisinger Health System expert says.

Personal Health Record Accord Reached

A coalition of insurers, health care providers and technologists push industry standard.

Spotlights