Claims News Channel

News

Claims Begin to Pile Up in Wake of Texas Tornadoes

Questionable Claims Jump 16% in 2012

8 Insurers Nominated for Novarica Impact Awards

OneBeacon Technology Insurance Appoints Claims AVP

Security First Selects IBM Social Media, Analytics Software

• More News

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Featured Articles

Do Customers Want Mobile Yet?

By Justin Stephani

Recent statistics present the average consumer who wants to purchase insurance using a mobile device.

Mobile Claims Apps: From Front to Back

By Chris McMahon

Mobile claims applications clearly have the potential to increase customer satisfaction by offering greater speed, accuracy and transparency into processes that were previously opaque. But without proper planning, they can prove to be a double-edged sword.

It's Not Just Any App

By Chris McMahon

The added difficulties and pressures that come with providing claims coverage through a mobile app.

The Strategic Impact of Claims Technologies

By Karlyn Carnahan

Experience is critical to customer satisfaction and retention, but even more crucial is balancing satisfaction with cost-effectiveness.

Large Insurers Lead the Claims Change

By INN Editorial Staff

As large insurers' investments in claims technologies continue to increase and pay off in competitive advantage, more and more insurers are being lured into similar spending strategies.