Claims News Channel
Research indicates that claims systems and process capabilities vary widely by insurer.
By Karlyn Carnahan
Across the industry, substantial differences exist in claims management processes, and many insurers could realize significant benefits by applying new techniques and technologies.
By Bob Violino
Geographic information services increasingly are being incorporated into claims processing to predict and prevent losses, speed customer care and better allocate resources.
By Carrie Burns
A new report's finds that insurance CIOs targeted mobile computing capabilities in 2013.
By Matthew Josefowicz
Since last year, new skills and new thinking are more urgent than ever, even as budgets and technology needs remain static.