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Featured Articles

Opportunities Abound for Mobile Expansion

By INN Editorial Staff

While mobile technology is nothing new to insurers, survey results indicate few are taking advantage of the possibilities.

LinkedIn, Facebook Top Social Media Tools

By INN Editorial Staff

Insurers view social platforms as a way to interface with agents, consumers.

A Challenge is Still a Challenge

By Carrie Burns

This year's WIL honorees reinforce the notion that true leaders rise to the occasion, irrespective of obstacles.

Is Employee Privacy Passé?

By Bill Kenealy, Senior Editor

Insurers can use their advanced analytic abilities to monitor employee behavior. But should they?

Insurers' Multi-Channel Challenge

As digital channels become moreestablished, it is easy to forget the degree to which consumers still rely upon the agent channel. Indeed, a new survey from Accenture confirms that these new channels will augment rather than supplant long-established ones. The survey, which queried 2,500 individuals in North America, found that the agent network remains the preferred method to buy insurance among respondents. Even among 25- to 34-year-olds, 59% said they prefer buying insurance from agents as…

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