Customer Service is Meant to Help, Not Hurt

Charging customers fees to conduct e-commerce is a bad idea and will create scrutiny and ill will; something insurance carriers always need to avoid.

To continue, please sign in or become a member.
Join the INN community
MEMBERSHIP IS FREE
  • Full access to the industry's most comprehensive daily report, including news, analysis and insight.
  • Daily, weekly, and topic-based newsletters and alerts.
  • Web seminars, white papers, and research from authoritative contributors.
Have an account?
SIGN IN HERE
Remember me Forgot password?

VideosSee All »
SlideshowsSee All »