Enterprising Developments

Two Areas Where Cloud is Gaining Traction in Insurance

Joe McKendrick
Insurance Experts' Forum, June 7, 2010

There's no shortage of talk about cloud computing, to the point where the hype is deafening. But there are two areas where insurance companies are seeing benefit from going the cloud route.

Ed Laczynski, CTO of Ltech, is in the business of helping companies transition to the cloud, and recently explained to me where insurance company clients are gaining their most traction in cloud: in messaging and collaboration, and infrastructure. Interesting to note: Even the largest insurers are turning to the two cloud behemoths, Google and Amazon Web services, for new capabilities in these areas.

“On the messaging side, large insurance firms we are working with are adopting platforms like Google Apps, which provide a very competitive price point, and little to no on-premise IT management requirements,” Laczynski says. “The platform enables mobile access, live collaboration, and archiving and compliance.”

On the cloud infrastructure side, Laczynski continues, “We've seen our insurance customers look toward Amazon Web Services for processor and resource intensive applications, like rating engines and overnight claims processing.”

Many insurance jobs that see spikes in workloads, such as claims processing, can be scaled out using cloud resources, Laczynski says.

“The Amazon Web Services platform allows insurance companies to forklift most applications, and enable them for scalable cloud deployment,” he says. “For example, in a claims processing scenario, instead of supplying real estate, electricity, cooling, network, storage and computing power for a large farm of servers that do intensive processing once or twice a day, insurance IT can spin up hundreds or thousands of servers for a few hours to complete a job, and spin down when not necessary.”

What about data security and privacy concerns, which are particularly sensitive areas for the insurance industry? Laczynski says he sees a lot of virtual private cloud implementations, combined with “best practices like encryption and key management” to lower the risks.

Joe McKendrick is an author, consultant, blogger and frequent INN contributor specializing in information technology.

Readers are encouraged to respond to Joe using the “Add Your Comments” box below. He can also be reached at joe@mckendrickresearch.com.

This blog was exclusively written for Insurance Networking News. It may not be reposted or reused without permission from Insurance Networking News.

The opinions of bloggers on www.insurancenetworking.com do not necessarily reflect those of Insurance Networking News.

Comments (0)

Be the first to comment on this post using the section below.

Add Your Comments...

Already Registered?

If you have already registered to Insurance Networking News, please use the form below to login. When completed you will immeditely be directed to post a comment.

Forgot your password?

Not Registered?

You must be registered to post a comment. Click here to register.

Blog Archive

Fear This

Just days before this Issue, which contains our security cover story, went to press, we got some interesting news: 1.2 billion unique usernames and passwords and 542 million email addresses were reportedly stolen from 420,000 websites, according to The New York Times. The websites ranged from Fortune 500 companies down to small online retailers.

Should You Back Up Enterprise Data to the Cloud?

Six questions that need to be asked before signing on with an outside service.

Modernizing Information Management

While better reporting and actuarial analysis help to support financial decisions, improved analytics and decision making greatly assist the rest of the organization.

5 Strategies to Change the Game

Allstate's director of technology and operations says disruptive innovation has the power to completely change industries — ours included.

Strategic Planning: Here and Now

Insurers’ annual strategic planning efforts can benefit from an infusion of tactical reality.

Here Come the Millennials

As the Millennial generation comes of age, they will demand fundamental changes — and others as well — from life insurers.

Advertisement

Advertisement