Consultants' Corner

Breaching the Life Insurance Sales Gap

May 7, 2012

Potential consumers already believe they need more coverage, however, they need to be approached just the right way.

Acquisition Integration, in Hindsight

April 26, 2012

Monitoring performance and financials before integration is completed can provide invaluable insights down the road.

Which Insurer is Best with Social Media and How Long is a Piece of String?

April 13, 2012

Social media's versatility makes it impossible to assess objectively, but there are many examples of companies employing different strategies very effectively.

The Fine Art of Nudging

April 12, 2012

Depending on how insurers utilize the nudge, it can either enhance or undermine customer service credentials.

A Return to Fundamentals

April 2, 2012

A more optimistic outlook among most industry executives should mean a reinvigorated focus on the fundamentals behind achieving operational excellence.

Visualizing Success

March 19, 2012

For dealing with the immense complexities behind regulatory and risk concerns, static data and spreadsheets may not cut it.

Using Data to Drive Decisions

February 21, 2012

Jeremy Lin and confirmation bias: How analytics are finding a sure-fire way to upend the status quo.

Tapping Facebook's Social Potential

February 16, 2012

How agents can use Facebook to reach out to policyholders when they need it most.

5-Step Guide to Tackling Back Office Savings

February 10, 2012

Well-executed initiatives in the back office can deliver bottom-line savings, are you up to the task?

CIO Stepping Stones to Success

February 8, 2012

Translating technology options into business opportunities the chief concern of CIOs looking to strike the perfect balance.

More Regulatory Storms Brewing

February 2, 2012

Department of Housing and Urban Development proposal an example of why insurers need to engage evolving regulatory risks, rather than bunker down and weather the current storm.

Social Media's Part in Selling to the "New Consumer"

January 20, 2012

The new market demands a nuanced approach to reaching consumers, one that involves subtle tactics using today's networks of influence.

A Historical Discussion of Business Management

January 19, 2012

Business principles of management dating back 100 years still provide insights into fostering continuous growth and efficiency.

The Social Media Trend for 2012 – the End of Social Media Groups?

January 4, 2012

Internal use and consumer outreach using social media will undoubtedly persist, but it may take marketers to push the format to flourishing heights.

Will "Process" Trump "Project" in PMO?

December 27, 2011

To properly address the pending changes in health insurance, organizations should have both project management and process management offices in place