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January 29, 2013
Customers still desire the human touch of agentsif it's provided in real time and on the platforms they prefer.
February 12, 2013
Boeing's 787 Dreamliner woes offer stark lessons for insurers overseeing IT projects.
January 22, 2013
Winning in the market with a data-driven culture is becoming the name of the gamehere's how to do it.
January 15, 2013
Why avoiding the Big Bang approach and focusing on short-term goals is the best way to tackle IT projects.
January 3, 2013
Agents and carriers can work together to develop mobile applications and interfaces to enable clients to stay in contact with their agent throughout the entire policy lifecycle, not just at the time of a claim.
December 18, 2012
A recent report from PwC outlines the four technology pillars to a forward-thinking 10-year business plan.
December 5, 2012
An E&S industry initiative is pushing for improved processes by way of automationwith which both agents and carriers win.
October 30, 2012
What young talent want to see out of the insurance industry in the next 12 months.
October 25, 2012
There are several adjustments insurers can make in the wake of initial feedback from the NAIC regarding its pilot review of U.S. ORSA summary reports.
October 11, 2012
Claims system upgrades can be as frustrating to integrate with legacy systems as they are exciting to purchase.
October 1, 2012
Bridging data from the carrier's system to the agent system in real time removes several barriers to agent/carrier relations.
September 12, 2012
Margins, claims exposures, expense controls and investment returns are driving struggling carriers back into the M&A game.
September 5, 2012
IT managers and data architects can take steps to make sure data applications get same level of testing as software.
August 29, 2012
Progressive, The Hartford among the companies honored recently by the Applied Systems Client Network for being on the cutting edge of agent-carrier communications and technologies.
August 27, 2012
If your data quality is suffering, testing can optimize processes and ensure effectiveness.
- The Future is Closer Than You Think. Are you ready? (Part 2 of 2)
- Failing to Prepare, Preparing to Fail
- Leader or Lemming: Which are you?
- Reach out and touch some Software?
- Stop Talking, Start Doing
- Getting Personal: Customer-Driven Product Innovation
- The Future of Insurance: Innovation for Transformational Growth