Insurers can benefit from a re-orienting of traditional markers of business success for the digital age.
As part of a series looking at the top 5 claims challenges for insurers introduced in a previous, cunningly entitled blog: The Top 5 Claims Challenges for Life, Accident and Health Insurers this is the first of the set. This takes a closer look at the challenge of delivering a superior customer service and covers six imperatives for success. If you keep an eye out you can collect the whole series.
The reality is the market for core system replacements is shrinking.