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A recent study finds younger agents feel good about job security and their future economic prospects.

The pressure is on to go digital, but staffing and budget headwinds mean that tech leaders must think on their feet.

As the value propositions of connected cars and homes increase, so does the imperative for insurers to enter those ecosystems through alliances and standalone offers.

Insurers have set goals around the technology in an effort to simplify the customer experience and meet regulatory requirements.

Examples of insurance processes being automated through RPA include first notice of loss, fraud checking and policy renewal.

Pessimistic about their preparation for disruption, insurers are ramping up their innovation efforts to match what new entrants are doing.

Sure, there was lots of hype on insurtech in 2016, but signs point towards tangible results in the coming year.

This upcoming New Year’s Day, agents and brokers should make a resolution to adopt technology that will more easily support customer requirements.

Data mining techniques may be able to more readily identify red flags or spot patterns that suggest fraud, but insurers will still need to rely on data-minded teams to create the algorithms and systems that will detect it and root it out.


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