Companies that don't find incumbents to partner with them face a tough road.

For the first time, we have tangible evidence that insurers and their business partners are willing to do more than “talk the talk” regarding their ability to become a true, innovation-driven industry.

The challenge for insurance companies is that tech talent is a precious commodity, especially at a time when moving into the digital realm and exploiting data analytics is crucial to success.

It may be surprising that there was automated underwriting 25 years ago.

The mix of vehicles with autonomous and semi-autonomous features, and the evolution of the artificial intelligence systems guiding the automation, mean insurers are in for a long period of change.

Broad-based organizational change isn’t easy, but an articulated sense of purpose gives insurers a powerful tool for driving through resistance to change.

For a better customer experience, insurers should take a look at customers' travels through their processes.

Insurer's conversion to Salesforce prevents end users from having to improvise ways to cobble together data.

Whatever a company’s stated purpose, well-designed end-to-end experiences are essential to bringing it to life operationally.

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