The cost of a data breach is going up, and quick responses can save savvy organizations.
The service that insurers provide in managing their claims is the best indicator of just how good their relationship is with their customers. As claims become more complex and customers more demanding what are most important challenges to get right? Drawing on our experience of claims across four continents these are what we see as the top five.
The UK's departure from the EU highlights the importance for companies to maintain flexible, globalized IT operations to handle unforeseen events.
After a five-year high, a recently released J.D. Power study finds overall satisfaction with auto insurers has significantly dropped.
Insurers should increase their understanding of and investment in this particular section of the market, including thoughtful client segmentation, marketing efforts, and application of technology.
The predominant approach will be one in which startups coexist with, not replace, insurers.