Voices

Developing a common communications approach is a critical part of the CIO function. This checklist is a place to start for board meetings, presentations and for an IT leader’s communications with their board members.

Despite many rational and logical reasons to modernize core system technology, companies often put these decisions off for years or even decades, and impediments to change can come from unexpected directions.

While I've tried to articulate how some organizations get big data "right," it's frequently more compelling to explain how others seem to be getting it terribly "wrong."

While capital remains the primary tool that IAIS plans to use to ensure global insurer solvency, the IAIS demonstrated an apparent new openness to listening to those who had decried its rush to new standards, and its unwillingness to consider the equivalency of current local regimes.

As insurance companies increasingly digitize their operations, reach out to customers via apps and online services, and employ big data analytics for everything from telematics to fraud prevention, any hiccups in software delivery may mean delays and losses.

What we learn about securing data and communications from the Department of Defense.

The joining of two more global technology firms creates another global technology services giant in the financial services space. But why so many? And what does this mean to us in insurance?

Success in the future will depend on the capabilities we put in place to present an accurate map of what information resides where, and describes the actual quality level of that information.

In the week since the release of the Celent report “Machine Intelligence in Insurance: Designing the Aware Machine,” I have been involved in several fascinating discussions around a new level of personalization in insurance.


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