Mike Fitzgerald

Mike Fitzgerald

Senior Analyst
Mike Fitzgerald is a senior analyst in Celent's insurance practice.
All Mike Fitzgerald's Stories
In the week since the release of the Celent report “Machine Intelligence in Insurance: Designing the Aware Machine,” I have been involved in several fascinating discussions around a new level of personalization in insurance.
Millennials now represent the largest percentage of the U.S. workforce and have new set of expectations regaring giving and receiving services.
Consumers would rather have service fast and easy, even if it is not the best result.
Insurers should be on the lookout for innovative partnership arrangements that produce unique and valuable solutions.
Insurance regulators are eager to receive information about emerging technologies and their impact on the industry and compliance.
There are specific actions that can help prepare a corporate environment for magic.
Celent research reveals the prototype for the successful senior innovation leader.
An examination of case studies point to a handful of paths insurers can take toward innovation.
Insurers are ready to design digital solutions that change the industry into a continuous, predictive, risk management service.
As we enter 2014, we’re ready to design solutions that change insurance from a backward-facing, financial indemnity product to a continuous, predictive, risk management service.
Insurers that invest in building innovation as a corporate capability will be positioned to react to disruptive threats.
A profile of some financial services companies that are using social networks to create new collaboration patterns with their customers, distributors and employees

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