Mike Fitzgerald is a senior analyst in Celent's insurance practice.
Recent Stories From this Author
Google and the Insurance Consumer
March 11, 2015 Consumers would rather have service fast and easy, even if it is not the best result.
The Lion and the Mouse: Start-ups Pitch to Top Insurer
December 10, 2014 Insurers should be on the lookout for innovative partnership arrangements that produce unique and valuable solutions.
Engaging the NAIC on Emerging Insurance Technologies
December 1, 2014 Insurance regulators are eager to receive information about emerging technologies and their impact on the industry and...
For Halloween: The Tricks to Get Innovation Treats
October 31, 2014 There are specific actions that can help prepare a corporate environment for magic.
A Prototype of the Successful Innovation Leader
October 22, 2014 Celent research reveals the prototype for the successful senior innovation leader.
A Recipe for Digital Innovation
March 26, 2014 An examination of case studies point to a handful of paths insurers can take toward innovation.
Insurers Can Learn from Facebook's Digital Awareness
February 11, 2014 Insurers are ready to design digital solutions that change the industry into a continuous, predictive, risk management service.
Stop Designing to be a Digital Insurer; Use a Business Value Proposition
January 22, 2014 As we enter 2014, we’re ready to design solutions that change insurance from a backward-facing, financial indemnity product to...
Lessons for Auto/Motor Insurers from Disruption in the Music Industry
December 15, 2013 Insurers that invest in building innovation as a corporate capability will be positioned to react to disruptive threats.
Bending the Supply Chain Into a Supply Network
August 28, 2013 A profile of some financial services companies that are using social networks to create new collaboration patterns with their...