Benjamin Moreland

Benjamin Moreland

Senior Analyst
Benjamin Moreland is a senior analyst in Celent's insurance practice, and can be reached at bmoreland@celent.com.
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Emerging technologies and the business changes they require upon implementation were the main topics of discussion at Celent's recent peer networking event.
With the advent of self-service and social media, customers now own company brands.
The trickle-down consequences of increased outsourcing and reduced developer footprints could be a severe lack of in-house talent.
The industry's struggle to assess and implement the right technologies at the right time.
The insurance industry has come to call for rapid adaptation, yet core modernization methods remain antiquated within many carriers.
Insurers attempting to "boil the ocean" when developing a successful BI initiative will fail every time.
Cloud, technically speaking, may be a simple concept using existing technologies, but don't be fooled into thinking that's all it is.
Many insurers think their IT departments can do as good of a job—or better—on a project than a vendor, but they may not be right.
Enterprise architects should follow a similar mantra to the Hippocratic Oath, and strive not to leave a system in worse shape than before they started.

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