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Angelyn S Treutel, CPA, is President of SouthGroup Insurance-Gulf Coast. Treutel previously chaired the Agents Council for Technology (ACT) for the national Independent Insurance Agents and Brokers of America (IIABA) and has spearheaded numerous programs fostering the use of technology to enhance and improve the independent agency system. She has made tremendous contributions to ACT, Applied Systems User Group (ASCnet), and InVEST (Insurance Education Program) and is an active participant in other regional and national endeavors that support the growth and success of independent insurance agents.
Recent Stories From this Author
To the Top — Agent & Carrier Relations
November 19, 2013 While we can differentiate our service and products in many ways, data can still be standardized, sent, received and consumed...
To Be or Not to Be – What is the Value?
October 15, 2013 After a loss, some consumers who buy their policies online soon learn a hard lesson about the need and value of having an...
What Makes Carriers Appealing to Agents
August 28, 2013 To maintain a positive relationship, here's what should be accomplished when field reps visit the offices of agents.
How to Keep Agencies Operating Effectively During a CAT Event
July 31, 2013 The more an agency embraces technology and offsite/cloud storage of critical data, the better off they will fair.
How to Make Carrier-Agent Communications More Efficient
July 3, 2013 Several recommendations for using advanced technologies to make communications simpler and more secure.
A Bright Future for Agent/Carrier Interfaces?
June 18, 2013 Agents and carriers are working steadily toward more efficient interactions, but to reach their goal, it will take a...
Where No Agent Has Gone Before
June 3, 2013 Insurers and agents need to build more agility into their relationships in order to deliver the type of customer experience...
Preparing for the Future Means Catering to Consumers
April 25, 2013 Recent studies are showing that consumers still prefer an agent's touch; here's a laundry list of things agents can do to keep...
Are You Ready for Real-time Business?
March 27, 2013 Agents, carriers and vendors come together to discuss the importance of equipping every team member with real-time technology.
What Can We Do About All This Social Stuff?
March 5, 2013 Agents and carriers are tripping over themselves, when they should be working together.