Pat Speer

Pat Speer

Pat Speer is president of Speer Consulting, a communications and content management consulting firm. She is also the former editor-in-chief of Insurance Networking News. 

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Insurers that recognize how an enterprisewide digital vision can provide core customer service value will have the advantage over competitors from inside and outside the industry.
The latest cyber-attack highlights the importance of helping policy holders defend themselves.
High premiums and deductibles plus confusion over earthquake policy limits curtails adoption.
Managers can benefit from applying this theory both to their career aspirations as well as to interactions and expectations of staff.
Assigning yourself the “chief encouragement officer” title and breaking out of ineffective interpersonal communication patterns may be just the first step required to lead today’s diverse insurance IT workforce.
Insurance business and technology experts agree that a successful C-level vision is not just about keeping up with technology; it’s about more focus on the customer and less on caution-drenched decision making.
Against the ebb and flow of a society becoming fully dependent on technology for their physical and social needs, insurers are driven to keep up.
Insurers at the Insurance Industry Charitable Foundation’s Women in Insurance meeting describe a unique defining moment that lead them to realize and act on their professional passion.
Advancements in telematics technologies, along with an 80-percent drop in hardware costs, are ratcheting up the industry’s interest in UBI. But will the payoff be there?
You've risen through the ranks; you're now considered a leader in your organization. Panelists will address challenges current leaders face, including managing time/energy priorities, the potential to underestimate your influence and power and how to overcome obstacles specific to senior management.
We can control ourselves, not our environment. We need to decide whether to stay and try to blaze a trail for change, or we can get out and find a more suitable environment.
Customer demand for interactive voice assistant (IVA) technology is on the rise and a couple of notable insurers are leading the way.

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