March 12, 2015
Pat Speer is president of Speer Consulting, a communications and content management consulting firm. She is also the former editor-in-chief of Insurance Networking News.
Recent Stories From this Author
Insurers' Day of Digital Reckoning
October 3, 2014 Insurers that recognize how an enterprisewide digital vision can provide core customer service value will have the advantage...
What Can Insurers Learn from Home Depot?
September 12, 2014 The latest cyber-attack highlights the importance of helping policy holders defend themselves.
The Earthquake Coverage Disconnect
September 5, 2014 High premiums and deductibles plus confusion over earthquake policy limits curtails adoption.
Apply Mindfulness to Leadership
July 23, 2014 Managers can benefit from applying this theory both to their career aspirations as well as to interactions and expectations of...
Is IT Leadership and Sizzle an Oxymoron?
June 18, 2014 Assigning yourself the “chief encouragement officer” title and breaking out of ineffective interpersonal communication...
Insurance 2024: Culture Change or Bust?
June 17, 2014 Insurance business and technology experts agree that a successful C-level vision is not just about keeping up with technology;...
Stodgy No Longer an Option
June 10, 2014 Against the ebb and flow of a society becoming fully dependent on technology for their physical and social needs, insurers are...
Defining Your Passion
June 6, 2014 Insurers at the Insurance Industry Charitable Foundation’s Women in Insurance meeting describe a unique defining moment that...
Where’s the ROI in UBI?
October 29, 2013 Advancements in telematics technologies, along with an 80-percent drop in hardware costs, are ratcheting up the industry’s...
Remaining a Leader in Insurance
August 12, 2013 You've risen through the ranks; you're now considered a leader in your organization. Panelists will address challenges current...