Pat Speer

Pat Speer

Pat Speer is president of Speer Consulting, a communications and content management consulting firm. She is also the former editor-in-chief of Insurance Networking News.†

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Policyholders will always make questionable choices and exhibit unsafe behaviors, but insurers at least have a running start at reducing frequency or severity of loss.
After a five-year high, a recently released J.D. Power study finds overall satisfaction with auto insurers has significantly dropped.
The best opportunities for improving ITís overall performance is in strengthening the model that the IT organization is structured, run, and managed around, and in defining more clearly ITís role and priorities.
The technologies in cybercrime, such as spoofing, are more sophisticated than ever, industry experts say.
Carriers are faced with more options than ever when it comes to housing and transmitting data, but a majority are switching to cloud.
Technology columnist David Pogue introduced insurers to a wealth of new technologies and their potential to change the world of risk management at IASA 2016.
Keeping the best employees engaged for decades is the goal of forward-thinking carriers.
The Internet of Things might be in danger of stalling out if insurers weren't promoting connected devices.
Insurance companies need to identify the next generation of female leaders.
Insurers might rethink their digital strategy based on desired outcome, because like it or not, a growing number of customers are leading the charge for digital alternatives.
Why the health insurer's COO had to resign, and what insurers across business lines can learn.
Those insurers that embrace the risk management issues inherent in modernizing core systems know that updated technology is essential to their ability to compete effectively.

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