When Thinking About Innovation, Think Business Outcomes
February 12, 2010 Insurers don’t buy tech for policyholders to tell them how pretty their bill is but, instead, as part of a bigger...

The Outlook for Insurance Software Spend in 2010? More of the Same
January 28, 2010 Platform and infrastructure, software development customization and application maintenance are expected to garner the biggest...

2010: The Year That Business Outcomes Drive Insurance Tech Buying
January 13, 2010 Instead of focusing on product features, insurers are focused on growing customer wallet share and capturing emerging customer...

Form Following Function: The Hurricane Watcher Model of Insurance Core Applications
November 12, 2009 While legacy architectures may make things easier on IT departments, they don't necessarily ease headaches for users.

What Keeps Insurance Security Teams Up At Night? Plenty.
October 29, 2009 Forrester talked to 70 North American insurers about their hardware and infrastructure investment plans and found that they're...

The Insurance Industry’s Inspired Frugality: Use It Up, Wear It Out, And Make Do
October 14, 2009 Forrester polled 65 insurance IT decision-makers about their infrastructure priorities for 2010, and 48% said extending the...

Insurance IT Braves New Frontier in 2009: Defining Innovation
September 23, 2009 Without an innovation plan, insurance CIOs and IT teams could get a black eye, spending scarce budgets on initiatives that do...