January 23, 2014
January 28, 2014
February 13, 2014
Executive Vice President
Rod Travers is EVP for the Robert E. Nolan Co., a management consulting firm specializing in the insurance industry.
Recent Stories From this Author
Strategic Planning: Here and Now
August 13, 2014 Insurers’ annual strategic planning efforts can benefit from an infusion of tactical reality.
7 Factors Driving Change for P&C Insurers
April 1, 2014 Industry executives share their perspectives in a recent survey.
5 Steps to Harmonizing Marketing and Operations
September 26, 2012 Dissecting the consumer experience to find the most important touch points and evaluate brand harmony can say a lot about a...
Buying While Blindfolded
October 27, 2011 What procurement and vendor management functions should be doing for you, and a can't-miss guide on how to use them more...
Top 5 Issues to Consider When Choosing a Vendor
August 2, 2011 How will you ensure that the vendor you choose will stand the test of time and will truly become your strategic business...
5 Steps for Insurers to Maximize Profitability
April 12, 2011 Through a combination of key technologies and partnering with the business, IT can help insurers achieve profitable growth.
CIOs: BewareAttack of the Bosch Dishwasher!
February 3, 2011 Todays CIO should be less a technologist, and more a business person who creates advantages and differentiators using...
5 Key Elements to Tackling Innovation
July 8, 2010 When was the last time your company rolled out an innovation? Are you playing catch-up?
Elegant Design Speaks For Itself
January 21, 2010 Several high-profile insurers incorporated elegant designs into service processes, and the impact on their market presence has...