Clay Ricord

Clay Ricord

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The Invisible Gorilla, New Coke and other phenomena can teach us to anticipate and embrace unexpected twists.
Business principles of management dating back 100 years still provide insights into fostering continuous growth and efficiency.
One of the keys to good employee management, and ensuring fairness, for insurers is open, effective communication.
Maintaining control over quality should be your strategic objective, but how do you do so when you are forced to cut costs?
Insurers should examine their current systems for untapped features and functionality.

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