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Technology News

Legacy vs. Relentless Change

news: Analysts review the most important issues confronting the insurance technology industry, including pace of change, consumer expectations and the implications of the industry’s reliance on legacy systems.

GEICO Rolls Out Mobile Cycle App

news: Mobile quoting and purchasing capabilities for GEICO policyholders expand.

Agencyport Partners With PilotFish

alliances: Partnership to deliver integrated workflow solution to Agencyport P&C clients.

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Industry News

Consumers Are Eager For Life Insurance Coverage

news: New survey puts the onus on life insurers to work more proactively with the agency force to provide the tools, marketing and advertising support to better educate consumers about life insurance.

Insurers Hit on Force-Placed Practices

news: Assurant and QBE defend themselves against allegations of collusion with banks and unethical practices in front of the New York Financial Services Department.

Delayed Vote Extends NFIP Deadline

news: A one-month extension gives the Senate extra weeks to agree on long-term reforms.

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RATINGS CORNER

15 Insurers See Ratings Updates

UPDATE: Cigna, Travelers, Validus Re and 12 others receive updates.

MetLife, Zurich and 13 Others See Ratings Updates

UPDATE: Aetna reassessed by Fitch after revised outlook from S&P; Cincinnati Financial, Humana and several others also receive updates.

Aetna, Berkshire Hathaway and 15 Others See Ratings Updates

UPDATE: Aetna's outlook is revised; Northwestern Mutual and several others receive updates.

15 Insurers See Ratings Updates

UPDATE: Chubb, ING, Prudential and 12 others receive updates.

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Spotlight

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Statistically Speaking

IT Spending Bounces Back

A growth spurt is expected in external spending and IT investments in North America after a meager 2011.

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Blogs

Hit People Where They Want It: The Customer Experience

Chris McMahon
America’s first CIO Vivek Kundra offers lessons learned while working with enflamed costs and an IT budget of $80 billion.

7 Characteristics of Successful Companies

Ben DiSylvester
Between leadership, marketing and operational tactics, certain approaches and mindsets are needed to avoid the pitfalls of the post-recession market.

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