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Technology News

Esurance, GEICO and Progressive Top Web-Usability Rankings

news: J.D. Power report ranks auto insurers' websites on shopping and self-service and finds that web-usability trumps price among customers.

Customer Service Seen as Top Benefit of Mobility

news: Mobility has moved from being a business convenience to an opportunity over the past two years, and insurers are turning to customer service to take advantage of that.

KFSA Turns to Applied Systems for Agency Operations, Mobility

who's buying what: Kansas-based agency aims for a unified software platform across all locations, which should increase operational efficiency.

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Industry News

Foreign Nonbank Financial Institutions Should Clear SIFI Status

news: Smaller U.S. insurers with overseas parent companies are unlikely to be targeted by FSOC; American Council of Life Insurers defends foreign nonbank financial companies.

XL Group Focuses on Terrorism, Political Violence Underwriting

hr news: Daniel O’Connell brought in to work with the group's crisis management team and report to the chief underwriting officer.

OK Tornado Expected to Rank Among 5 Costliest in U.S. History

news: Moore, Okla., suffered $1.4 billion in damages from a 1999 tornado; experts predict yesterday’s EF-4 will result in similar figures.

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RATINGS CORNER

13 Insurers See Ratings Updates

UPDATE: Berkshire Hathaway receives affirmation after S&P downgrade; The Hanover Insurance Group, ING and several others receive updates.

16 Insurers See Ratings Updates

UPDATE: AIG, Berkshire Hathaway and 14 others receive updates.

17 Insurers See Ratings Updates

UPDATE: AXA, CNO and 15 others receive updates.

15 Insurers See Ratings Updates

UPDATE: The Hartford Life, Wellpoint and 13 others receive updates.

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Spotlight

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Statistically Speaking

When Will it Stop? Struggling Economy Stifles IT Spending

While insurers are optimistic, IT spending growth remains contingent on the global economic recovery.

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Blogs

Is It Time to Move Desktops to the Cloud?

Joe McKendrick
Insurers could clear up a lot of client management headaches in one fell swoop with desktop virtualization.

Not So Different After All

Chris McMahon
A relative newcomer to the insurance industry, RGA Reinsurance CIO Mark Showers shares his perspective on how the insurers' concerns compare to other industries.

Sponsor Blogs

The Future of Insurance: It’s About the Data

Denise Garth
Returning home from the ACORD-LOMA Forum (ACORD-LOMA) last week, I was reminded of a time about 12 years ago when I wrote that data is the lifeblood of the insurance industry and a strategic asset that needed effective management. The recollection was prompted in part by the fact that during ACORD LOMA the topics of big data, business analytics and business intelligence, and the need for quality data, continued to be hot topics both in terms of insurer priorities and discussion points.

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