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January 12, 2010 - December 10, 2009
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Top Stories
Update: Allstate Denies Plans to Terminate 3,000+ Agents
February 8, 2010: Insurer qualified its overall growth objective of working with agents who can provide “superior levels of customer service.”
Aspen Responds to Liberty Mutual Lawsuit
February 8, 2010: Company says suit that alleges it pilfered workers and trade secrets is without merit.
Looking Ahead, Lloyd’s “Not Complacent”
February 8, 2010: Priorities through 2012 include a focus on underwriting discipline, risk management and gearing up for Solvency II.
Organizations Take Stand Against N.Y. No-fault System
February 8, 2010: The Property Casualty Insurers Association of America and the Insurance Information Institute were among the organizations urging reform.
Consumers Rate Top 10 Firms on Customer Advocacy
February 8, 2010: USAA tops Forrester's yearly list, garnering high marks for being perceived as doing what’s best for their customers, not just their bottom line.
Regulatory Reform Turns New Corner as Talks Stall
February 8, 2010: Sen. Dodd presses ahead without Sen. Shelby, but can he succeed?
Opinion
Insurance Experts' Forum
Data is King, But How You Use it is Emperor
A new study from IBM suggests that data governance is critical, but actions based on data are unique.
Insurance Experts' Forum
A New Breed of CIO
Today's insurance CIO must rise above the shortcomings of his predecessors, and be equally adept at dealing with both business and technology issues.
Insurance Experts' Forum
Green Data Centers Sprouting Across the Land
The green concept is catching on with insurers as well, as Allstate opened a data center last year based upon best practices and technology aimed at saving energy and employing renewable resources.
Insurance Experts' Forum
The Outlook for Insurance Software Spend in 2010? More of the Same
Platform and infrastructure, software development customization and application maintenance are expected to garner the biggest spending increases.
Statistically Speaking
Study Parses CIO Priorities
Caught between the seemingly contradictory need to cut costs and innovate, CIOs are betting on technologies such as analytics and virtualization.
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